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Tech Tips: Protecting Yourself Against Mobile Mishaps

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Are you someone who always has your mobile phone within an arm's reach even when you are at home.  Well, I am.  That is why I am super-careful with my Windows phone.  I have a silicone cover on it and rarely allow my children to play with it.  Still, when we purchased our phones from the AT&T store at the mall, we did not hesitate to purchase the monthly insurance for both our phones.  We knew that we would not be able to afford to replace the phones at full retail price on the spot should something happen to one of them.

Well, the day finally came when I was ever so thankful for having purchased this insurance.  I did not drop my phone or get it wet.  What I did do was try to do a Windows update and my phone inexplicably went haywire.  It just kept turning on and off on its own in an endless cycle.  I tried everything and even lost all my contacts and photos by doing a hard reset.  After going through the logical troubleshooting steps with the help of an AT&T customer service representative on the phone, they sent me a replacement phone.  The replacement was a refurbished phone to use with my existing phone battery and charger.  I was so relieved to have a working phone again.  Who could have foreseen this happening?  I guess that is what insurance is for, right?


Learn more facts about mobile mishaps below . . .
If you are sending your child off to school this Fall with a new mobile phone to help them to better stay in touch, these are some statistics to keep in mind when making the decision to insure that new phone or not.
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Content and/or other value provided by our partner, Asurion.

Visit www.asurion.com to learn more about insurance for your mobile phone and other tech products.


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